Chip O'Rear of Commercial Architectural Services - Custom Building Products gave a lively and informative presentation at lunch today that can help every designer and specifier avoid costly failures in tile installations inside, outside, vertically and horizontally. Chip, who is a member of 21 CSI chapters marked 25 years with the organization this year. He brought each attendee a copy of the Handbook for Ceramic, Glass and Stone Tile Installation published by the Tile Council of North America. Excellent presentation! Thank you Chip!